Viber Business accounts utilize automated messaging that can help in connecting to a customer support platform in messaging customers manually. Viber Business messaging utilizes Viber business accounts that allow business accounts in allowing customers to interact with the brand. Viber was launched in 2010 before Line and Messenger and it is a free to use tool that focuses more on calling and allows users to call mobile and landline numbers. Before we look into understanding how Viber Business Messages can be beneficial to your business it is important to know a little bit about Viber.
Viber is an incredibly popular customer communication tool and if your customers are on the platform, then it is important to learn how to use Viber for Business.
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